Senior Associate – Investor Services

Job Summary:

The Senior Associate – Investor Services will be responsible in assisting the Transfer Agency function for Harmonic Fund Services Luxembourg SA (Specialized PSF).  Responsibilities include account opening, static data changes, cash management, and responding to client requests for information. 

Essential Functions

General Responsibilities

  • Work independently on all aspects of investor services for private equity accounts with a high volume of transactions and inquiries
  • Respond to requests and inquiries from portfolio managers and investors
  • Perform account opening for the investors whilst displaying a comprehensive knowledge of the established practices, processes and procedures
  • Compliance with documentation standards as they relate to investor qualification criteria under U.S. and other jurisdictional requirements (FATCA, OFAC, AIFMD etc) and client constitutive documents
  • Recording and review of compliance documentation for regulatory, anti-money laundering and know-your-customer standards
  • Manage relationships with new and existing investors
  • Review incoming subscription funds, notify Fund Accountant of subscription money sent (received) and any pending monies
  • Maintenance of member registers including responsibility for data integrity
  • Review and file original documents received
  • Update contact details and distribution lists for registered shareholders
  • Check investor services inbox and fax queue and respond to queries
  • Support client phone lines and e-mail communication
  • Attach all documents related to transactions in FM3
  • Set-up wires for redemption payments

Reconciling Responsibilities

  • Log all incoming subscription, redemption & transfer transactions in FM3
  • Add review to pending subscriptions, redemptions and transfers in FM3
  • Follow up on any AML needed for subscription, redemption or transfer orders
  • Submit transfer requests to client for approval

Job Qualifications

  • A college or university graduate
  • 2+ years of experience ideally within a Transfer Agency / Investor Services function, in the Fund industry within the Luxembourgish and/or Cayman Financial Centre


  • Solid working knowledge of all Windows applications
  • Excel – advanced