IT Operations Support


Our Cayman, Dublin and Toronto offices invite applicants for the position of: IT Operations Support

Harmonic Fund Services is an independent financial services firm that specializes in the global alternative investments industry. We provide comprehensive fund services that include fund administration, operations outsourcing, fund structuring advice and technology for hedge funds, fund of funds and private equity vehicles. We operate from offices in Toronto Canada, Geneva Switzerland, Dublin Ireland, Luxembourg, China, and the Cayman Islands.

This position is based out of the Cayman Islands office. Looking for a talented and motivated addition to join a team developing and maintaining global technology infrastructure to support systems and applications focused on hedge fund administration, operations, and accounting.

The position requires an applicant with 3+ years of solid work experience supporting users and highly available technology systems in a professional environment and the below required technical qualifications:

  • BA or BS degree in Computer Science, Information Technology, or equivalent experience.
  • Strong experience in help desk support, PC setup, and general end-user support
  • Experience managing modern desktop environments leveraging Configuration Manager, Intune and Azure Virtual Desktop.
  • Experience with scripting (PowerShell, Python, Bash, etc) languages
  • Excellent communication skills and a cooperative and positive attitude and ability to work in a team environment

Additional desired qualifications include:

  • Experience with VMWare, Active Directory, MS SQL Server, MS System Center, Exchange, and SharePoint
  • Experience supporting Microsoft 365 solutions (Exchange Online, SharePoint, OneDrive, Teams).
  • Knowledge of networking components such as Fortinet firewalls, switches, etc
  • Experience in environments requiring SSAE16/SOC1/SOC2 compliance controls

Remuneration will be commensurate with qualifications and experience. Benefits include medical, dental, pension, and training.